Every effort will be made to ship your online orders within two business days of purchase. But please understand that we cannot guarantee the delivery date and all orders are subject to product availability. Please contact us for any time-sensitive orders.

  • In stock orders received by 2:00 p.m. Eastern Standard Time will be shipped on the same or next business day (Monday though Friday) for standard (UPS Ground) shipping. 
  • In stock orders received after 2:00 p.m. Eastern Standard Time will be shipped on the next or following business day (Monday through Friday) for standard (UPS Ground) shipping.
  • In stock orders received on a non-business day including holidays will be shipped on the next business day for standard (UPS Ground) shipping.
  • If expedited shipping is required, please contact us at info@banyanfoodservice.com.
  • * Business Days are Monday through Friday, excluding holidays. We are unable to ship or process orders on Saturdays, Sundays or the following holidays: New Year’s Day (the 2nd is a "Limited Service Day for UPS), Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Holiday, Day after Thanksgiving Day, Christmas Eve, Christmas Day (the 26th is a "Limited Service Day for UPS) and New Year's Eve. If you have any concerns regarding when your order will arrive, please contact us at info@banyanfoodservice.com



We use UPS by ground service as our primary shipper unless you specify otherwise at the time of purchase.  Currently, shipments are only available to be shipped in the 48 contiguous states.  Unfortunately we do not ship to P.O. Boxes as UPS does not deliver to P.O. Boxes.



We accept payments by credit card (Visa®, Master Card®, Discover® and American Express®), and PayPal®. 



Applicable sales tax will apply to shipments to addresses located within the states of Ohio.